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ThermaWrap Refund Policy

Effective Date: October 5, 2026
Last Updated: October 5, 2026

1. Purpose of This Policy

This Refund Policy explains the terms that apply to all purchases made through ThermaWrap. By placing an order, you acknowledge that you have read, understood, and agreed to this policy.

2. No Refund Policy

All sales are final. Once an order has been placed, ThermaWrap does not offer refunds, whether in full or in part.

3. Scope

This policy applies to every product, order, and transaction made through ThermaWrap, including purchases made with promotional codes or discounts.

4. Before You Order

Because all sales are final, we encourage you to review the following before checking out:

  • The product description, images, and features listed on our website
  • Our Shipping Policy, including the estimated 20 to 35 day timeline from purchase to delivery
  • Your shipping address, to confirm it is complete and correct

5. Change of Mind

Refunds are not available for change of mind, buyer's remorse, or a decision that the product is no longer wanted after the order has been placed.

6. Shipping Timeframes

Orders ship within 10 to 20 days of purchase, with an additional 10 to 15 days for delivery. Refunds are not issued because an order is still within this window. Please see our Shipping Policy for full details.

7. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within [number] days of delivery at thethermawrap@outlook.com. Include your order number and clear photos of the issue so our team can review your case.

8. Payment Disputes and Chargebacks

We encourage customers to contact us directly before filing a dispute with a bank or card issuer. We will respond to every inquiry as quickly as possible. ThermaWrap reserves the right to submit order records, shipping confirmations, tracking details, and this policy as evidence in response to any dispute or chargeback.

9. Policy Updates

ThermaWrap may update this policy at any time. The policy in effect at the time your order is placed is the one that applies to your purchase.

10. Contact Us

Questions about this policy? We're here to help.

Email: thethermawrap@outlook.com